Shipping

 

Creatures of Leisure Shipping Instructions

 

 

    FREIGHT CHARGES: 
    • Free shipping for orders over $60
    • $10 flat rate shipping under $60

     

    Please read carefully the options below when considering the delivery address for your order.

     

    Home Address Deliveries (Australia Post)

    This service requires a signature at the point of delivery between 7am and 4pm.

    If no-one is available to sign for the order, a card will be left and the order will be taken back to the NEAREST POST OFFICE.

    You are then required to, and responsible for, collecting the order.

    Small packages (leash, grip etc) will be delivered via Express Post and can take between 2-5 business days.

    Large packages (covers etc) will be delivered via Parcel Post, and can take up to 10 working days in country/rural areas.

     

    Work Business Address Deliveries (Toll, Star Track)

    This service is track able online, and requires a signature at the point of delivery between 7am and 4pm.

    If no-one is available to sign for the order, a card will be left and the order will be taken back to the NEAREST FREIGHT PROVIDERS DEPOT.

    You are then required to, and responsible for, collecting the order.

    Small packages (leash, grip etc) will be delivered via Toll Priority / Startrack Satchel Express and can take between 2-5 business days.

    Large packages (covers etc) will be delivered via Toll Ipec / Strartack Express, and can take up to 10 working days in country/rural areas.

     

    If your parcel is lost, Creatures will happily replace the order pending an investigation with the courier company.

    For further info, please contact our Customer Service team cs@leisurecollective.com.au

    Creatures reserve the right to change the shipping method or service of any order.

    Creatures Australia does not ship to locations outside of Australia. Please use our international contacts list to find your nearest stockist.